13. Before and After or Old Way vs. New Way

Here’s the Before and After or Old Way vs. New Way learning interaction from my eBook, Engaging Interactions For eLearning:

Description: If introducing a new technology, system, or process, show reasons why the new way was chosen. Have the learner sort out information by the old way vs. the new way to make sure they grasp and understand the difference between the two. Justify why things are being changed and how the new way should be better.

Note: Remember that new employees probably did not see the old way, so do not reference it in a way that would require them to learn the old way in order to successfully complete the interaction.

Example: A new cash register is being introduced at a retail establishment. Have the learner explain its advantages and why it is being used. Have the learner work through a series of exercises identifying the Old Way and New Way so that they understand why the change is being made, and how to work with the new system.
Level(s) of Interaction: 2, 3
Knowledge Type(s): Factual

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